Every once in a while
I get the classic "5 o'clock Dummy" customer in my office and
I can see it coming from a mile away. See if you have recognized this
guy. I am finishing my last policy with a (normal) client and in walks
this gentleman (far from it) with who looks like he is in a rush to be
somewhere. After checking in at the front desk and supplying the
required documentation, my secretary comes to me and says, "the guy
out front just bought a car from one of these fly-by-night used car
dealerships down the street. He lost his driver's license and has
written it down on this stained piece of paper. He also does not have
the registration or purchase contract. The salesman told him that he
does not need it to get insurance." Ahhhhh ... the 5 O'clock Dummy!
After being in this business this long, I have actually come to enjoy
these disastrous deals.
I ran his driving record and it turns out he has a suspended license and
needs an SR-22 to get it back not to mention some F.T.A.'s to boot. So I
call this customer over to my desk and proceed to tell him about his
driving record and outstanding fines but he just doesn't care. He wants
that 1990 Pontiac Firebird Trans Am. To no avail, he is unfazed by these
issues and proceeds to tell me, "Oh yah, I forgot about those
tickets. I am gonna pay them off soon and get my license back .... don't
worry. Do I need a valid license to buy this car? I don't think
so." My reply. "All I ask of you is that you provide a valid
license within 30 days and you can keep the policy going. If your
license remains suspended, you will lose your down payment almost
entirely." And genius responds, "No problem .. now how do I do
this?".
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I told him to go back
and get the car and the purchase contract and so he does and I
eventually end up writing him the policy and I issue the SR-22.
Here is where it gets fun and I am speaking about paying for the policy.
He gives me a check. Not just any check. This check is being written out
of a rat tailed booklet that looks like he ate a Whopper on it and
spilled most of the special sauce on it. He hands me check number is
110, a brand new account. The red flags are flying all over this squirrelly
deal by now. I go in the back to make the photo copies of the
documents and I call the bank for verification. Sure enough, not only
are the funds not good but the account does not exist. It's a freakin'
bogus checking account. Ahhhhh, my 5 O'clock Dummy has once again proven
that cockroaches will inherit this planet. He must be a descendant. So I
inform him of the problem and what does he say? As you would expect.
"I don't know what you're talking about. I just deposited $2000 in
that account yesterday! I am gonna go down to the bank right now and
straighten this out and I will bring you the cash. Can you wait for
me?" It's now 5:10 P.M. and I tell him that I can't due to other
obligations. He begs and pleads for me to stay and I finally tell him
that he has 15 minutes to get back here or the deal is off. Did he
return? I think you know the answer.
You just gotta love what some people will try to do and get away with.
If you can't laugh about it and dismiss it, you could absolutely go
insane. You may have him in your office and I guarantee you will see him
again at 5 PM.
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